Awesome experience

The first car given to us had a lot of damage and we were not comfortable using it. We were able to get a brand new car as replacement right away.

A long wait, late at night, to get the car. I declined all extra insurance, but the agent at the counter put me down for extra liability coverage anyway. I initialed a box that accepted this, thinking I was initialling to decline extra coverage. I didn't discover this until returning the car. Bottom line - I feel I was scammed out of USD $226 and will not rent here again.

waited 30 minutes in line. did not have correct class of vehicle. tried to talk me into a more expensive vehicle. wound up taking a vehicle in a lower class than originally reserved.

We were threatened by the girl who did the paperwork for the pick up. I did not realize that it only included one driver so we opted not to add that she said if my husband was caught driving he would go to jail for theft. Then when we mentioned going to California she tried to force us into buying a toll package she said there were hidden toll highways everywhere and no way to avoid them and each time it would cost us $50 - We chose not to get that either but instead register the rental through California Tolls- This experience affected the trip I have NEVER felt fearful driving a rental but this time the anxiety was high. We will NEVER use Advantage again.

Car had wear off tires. It was completely unsafe for our family. Also advantage charged $200 deposit instead holding it. It eventually means that as foreign currency cards will be charged a thefty conversation fee. Very disappointed