Return to airport.

Good service, the customer service staff were patient. The car models were relatively new. Although the counter staff did try to sell insurance, following the QEEQ prompt to decline was fine. The car return procedure was simple.

Overall, Dollar is very professional. The only thing I want QEEQ to check is your cooperation agreement with them. When they confirmed my order, they mentioned that per their agreement, I must pre-purchase a full tank of fuel and return the car with an empty tank. This is quite different from the usual practice of picking up with a full tank and returning with a full tank. It's impossible to use up all the fuel, especially for 1-2 day rentals.

The car smelled of dog and the rear seats were badly stained. There was also a warning light on as the DRL weren't working. The woman at pick up claimed the car was not insured at all even though it clearly stated it was on the documents she printed out. The staff clearly treated customers who booked through the Hertz brand better than those who booked through Dollar.

Car was clean and in great condition

Fast and easy

Like: Nice people, great car and easy to pick up and drop off.