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Live chat Email us Service Code: 9313372314
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Quite good

Reviewed: Fri, Nov 15, 2019
About ACE Rental Cars: 6.7 /10
It would be better if Ace gave their customers their local phone number to arrange pick-up from the airport. The 1800 number is just a recorded message. After a long flight it is frustrating to have to wait 40 minutes not even knowing if Ace will come to pick you up. Also had to wait for 20 minutes just to give my keys back at the end of the hire while they signed up new renters. They should have a dedicated staff member handling returns. When I finally got to the counter it took only 30 seconds
About QEEQ: 7.0 /10
Seemed to work quite well
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Brisbane Airport

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Economy | Mystery car or similar
Reviewed: Mon, Sep 18, 2023
“straightforward, but with some quality of life changes that would have improved.”
About ACE Rental Cars: 8.0 /10
Pickup - was no walk around car to check for bumps and scratches before I picked up. that made me nervous as there were a few notable bumps and dents on it that I took photos of in case they were blamed on me. Also, I accidentally arrived an hour early for pick up and was told to come back in an hour rather than just serve me. Drop off was great, quick and easy with a very personable chap at counter.

M.Edwards

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Compact SUV | Kia Sportage or similar
Reviewed: Wed, Mar 25, 2020
“Fab car!”
About ACE Rental Cars: 10.0 /10
Easy pick up and drop off. No up sell. Upgraded our car.
About QEEQ: 10.0 /10
Easy platform to use
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J.Harte

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Sun, Dec 29, 2019
“Best car rental company in Brisbane”
About ACE Rental Cars: 9.7 /10
Very good value for money. Staff were very helpful in processing my requests. Will definitely use them again. Had the car for 2 week total while my car was being repaired. Thank you ace
About QEEQ: 10.0 /10
Best car rental company in Brisbane

J.HASKING

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, Nov 8, 2019
“Absolutely first class all the way.”
About ACE Rental Cars: 10.0 /10
The car I was given was a new car, immaculate. The staff were very helpful at pick up and drop off. The shuttle busses were excellent and gave assistance with luggage to get me on Murrays.
About QEEQ: 10.0 /10

View more >
Economy | Toyota Corolla Hatchback or similar
Reviewed: Mon, Sep 9, 2019
“Great”
About ACE Rental Cars: 8.7 /10
Wait time for pick-up delayed my trip by an hour and a half but was redeemed by your team member Kevin. He went over and above to drop me back to the airport so I didn't miss my flight - thank you so very much!
About QEEQ: 10.0 /10
Great platform and easy!

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