Smooth and nice

We got confusing advice on how to precede through the highway toll lanes. Wound up figuring it out by trial and error. The error was stressful!

When picking up the car, there was a slight feeling of being pressured to buy insurance. Returning the car was excellent—due to a miscalculation of time, I didn't refuel the tank fully and it was left half full, yet the rental company didn't make it an issue. They charged for half a tank. Additionally, on the way back to the airport, everything went smoothly, and they didn’t waste any of my time, promptly dropping us off at the airport.

Polite, has Cantonese speakers, easy to communicate

Car Rental Hokkaido were excellent - very professional and thorough. Also friendly, warm and welcoming. I’d use them again.

It’s the second time I’ve used EasyRentCars and their’s has becomes e my go to app. I had a big issue with my international driving license last time and they were great. This time they were faultless.

There were exceeded my expectation! I love the service that service that they given to me and my family. Very quick and helpfull staff. Will use the service again in the future..thanks! :)