Wonderful

No sales pitch, quick and convenient pick-up and drop-off.

Quite satisfied.

The only concern I had was that no paper contract was provided for pick-up and drop-off (it's available in the email), which made me feel a bit uneasy.

There was no explanation about the car's condition when picking it up. They just handed me the keys without saying anything. This was completely different from my experiences in Japan and Thailand. However, since I frequently rent cars for self-drive trips abroad, it wasn't an issue for me. For inexperienced renters, this could be problematic.

The staff was very kind and helpful. They were not very familiar with QEEQ's full insurance at first and had some questions. After I explained that I had already purchased full insurance in China, everything was sorted out quickly. Returning the car was also very easy; after confirming that we had refueled, the process was complete. I am very satisfied with AVIS's service.