Very smooth process. They will ask if you need to purchase insurance. Just provide a driver's license translation and passport.

Surprisingly got a big car, very satisfied

The pick-up point is right at the airport parking lot, with clear signage from various rental companies, making it very convenient. The pick-up procedure is not complicated. My English is quite average, but the staff was very patient, spoke slowly, and used written diagrams, making communication smooth. The car was new, with only 4000 kilometers on it. The Mitsubishi SUV was fuel-efficient, covering nearly 1000 kilometers in 5 days. The only drawback was that it felt slightly underpowered on uphill drives. Overall, it's a good experience.

Car was almost brand new and spotless, pickup was fast and painless and the drop off was even faster. Cannot fault Europcar.

Booking was simple through the app but the price drop did not appear to apply to this rental, however it did work ok an subsequent rentals.

the lady at the counter wasn't very pleasant to us at all.