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First good, but noisy, second dirty but functional, third TBD as have not used yet

Reviewed: Tue, Nov 26, 2019
About Apex: 9.7 /10
The Corolla was a nippy little car but is not insulated from road noise. The NZ roads have coarse seal and the noise was tiring. We did 1800km in 10 days. I still have not had a resolution to the fact a stone chip was probably collected on the screen during our rental. I took out the extra insurance through easy car rental AXApolicy, so don't know the out come...
About QEEQ: 10.0 /10
Brilliant service, so far, have booked 3 rental in NZ with you. On second now, but car this time is older ( 8yrs) and very basic, which was not told at rental booking , and was not clear which co I was renting from. The car was a bit battered and scratched too and the outside was very dirty, but inside clean.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Apex Auckland City

Isabel Jim

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Reviewed: Sun, Apr 13, 2025
About Apex: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Ruby

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Small SUV | Mitsubishi ASX or similar
Reviewed: Sat, Nov 16, 2024
“Inflexibility”
About Apex: 8.0 /10
Unhelpful staff! Given booking was done through a third party QEEQ and Apex both denied being able to help with a very simple alteration in plans once payment had been taken. I would never recommend using this platform again.

Kate

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Compact | Nissan Tiida 2 Doors or similar
Reviewed: Fri, Mar 6, 2020
“Absolutely recommend Apex for great quality cars and good customer service”
About Apex: 10.0 /10
Would 100% recommend Apex cars. We were a bit worried having seen some negative reviews online beforehand, but were pleasantly surprised. Received excellent customer care at both pick up (Auckland) and drop off (Wellington). In addition, the car (a mazda axela as a tiida equvalent) was in great condition and very spacious and comfortable. No criticisims whatsoever, staff were helpful, courteous, welcoming, and had humour. We did also use Ace rentals for the south island, but found the quality and comfort of the Apex car rental, as well as the customer service to be far superior.
About QEEQ: 10.0 /10

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Medium SUV | Toyota RAV4 or similar
Reviewed: Tue, Mar 3, 2020
About Apex: 10.0 /10
Apex car rental were fantastic. The car was as expected, new, clean and no damage. The pick up and drop off was very straight forward with no issues.
About QEEQ: 8.0 /10

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Compact | Nissan Tiida 2 Doors or similar
Reviewed: Tue, Feb 18, 2020
“Smooth booking experience with good prices”
About Apex: 8.0 /10
Service a little slow although staff were working hard, just busy. Car wasn’t clean on pick up and had a few cracks and dents but functionally was perfect.
About QEEQ: 10.0 /10

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