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Search for FOX RENT A CAR Car Rentals in Austin

Disappointed in how the charges were handled.

Reviewed: Wed, Nov 27, 2019
About FOX RENT A CAR: 7.7 /10
I was very upset to learn that even though I'd prepaid for my reservation and was told I'd not owe anything at the time of the pickup, I still had over $300 charged to my credit card (not a hold, but an actual charge). When i called Fox to clarify, I was on hold almost an hour before getting through, and when I did I was told it was a deposit on hold because Fox had not received payment from Easyrentcars...the deposit would be credited back when I returned the car. It was credited, but i was charged in essence 14 days of interest on $300 because of the charge. Luckily I had the credit available on my card but this could have been a very bad experience and still shouldn't have been the case since I was charged upfront and prepaid over $500 for the rental. Very disappointed in this.
About QEEQ: 8.0 /10
Dodge Journey image
FOX RENT A CAR
Austin Airport(AUS)
Austin
United States
Medium SUV | Dodge Journey or similar

Relevant Reviews on FOX RENT A CAR AUSTIN AIRPORT

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Premium | Chrysler 300 or similar
FOX RENT A CAR
Austin Airport(AUS)
Austin
United States
Reviewed: Mon, Sep 9, 2019
“The product didnt match the process.”
About FOX RENT A CAR: 5.7 /10
Fox made me sign a no damage page before looking at the vehicle. The woman at the counter told me I had to sign to find out which car I would be getting. The car was drastically out of alignment and kept pulling to the right. while it was a newer SUV, I requested a full size car and they said none were available.
About QEEQ: 10.0 /10
Easyrentcars.com was great. Think they need to check who they are using though.

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Economy | Toyota Yaris 2 Doors or similar
FOX RENT A CAR
Austin Airport(AUS)
Austin
United States
Reviewed: Thu, Sep 5, 2019
“Unprofessional unreasonable unacceptable.”
About FOX RENT A CAR: 4.7 /10
Signage was bad at AUS airport we went to car pickup location since thats where the signs pointed to. I had to return to the rental level where I waited in line for about 25 minutes. When I got to the counter the woman told me a cleaner went on lunch and I would have to wait an hour for one to be ready or I could get get a discounted upgrade that was ready now. I obviously objected and said my reservation time is now its not my fault things were not ready on your end. She found this unreasonable and said thats not how it works. Eventually she put me in a banged up Elantra with stained seats chipped windshield and several cracks. Last time I will use fox.
About QEEQ: 10.0 /10

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Full Size | Toyota Camry or similar
FOX RENT A CAR
Austin Airport(AUS)
Austin
United States
Reviewed: Thu, Apr 18, 2019
“Not so Easy Rents”
About FOX RENT A CAR: 8.3 /10
The first car we received looked good, but when we got inside we noticed the driver’s side windshield was very deeply scratched, all over. We requested another car, but were told we had to go back to the service counter to change cars, which we were able to do.

M.WEBBER

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Economy | Toyota Yaris 2 Doors or similar
FOX RENT A CAR
Austin Airport(AUS)
Austin
United States
Reviewed: Mon, Mar 11, 2019
“Her car was wonderful the people that work there didn't seem like they cared a lot”
About FOX RENT A CAR: 7.3 /10
The car was really nice when we went to pick it up I stopped downstairs and they sent me upstairs she told me I need to go back downstairs so I went back downstairs they sent me back up so I went back up and then kind of got upset and then they took care of it
About QEEQ: 8.0 /10

D.Masino

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Economy | Toyota Yaris 2 Doors or similar
FOX RENT A CAR
Austin Airport(AUS)
Austin
United States
Reviewed: Mon, Feb 4, 2019
About FOX RENT A CAR: 10.0 /10
I went to Fox Rent A Car for the price. I was a little surprised to learn that I would pay an extra $11+ per day for tolls or $15 plus the toll if I didn't take that option. That said, Fox wasn't any less than the competitors when all was said and done.
About QEEQ: 10.0 /10

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