第3ターミナルの方なので、国際線利用だと店まで時間はかかりますが､旅行計画に合わせて車両を推薦してもらったり、営業時間外まで返却時間を延ばしてもらったり、非常に親切に対応してもらえました。他と比べて安いし､お薦めです。

Very satisfied

The reception during pickup was handled by a newcomer, who was quite inexperienced and unprofessional. The drop-off process was better.

Good car as the mystery car. Very happy with what I was offered.

Difficult to understand the insurance options. I thought I had some insurance but it seemed I did not. Took insurance at check in.

The car isn't available at the airport - you have to get a shuttle, for which I waited over an hour. After I was picked up, the van immediately turned back to the airport to get another customer, at which point we got stuck in the carpark because the driver didn't have any way to pay the fee. The phone staff were terribly rude, no apologies were given, and I got the impression that if I hadn't called the second time I would never have been picked up, even though they knew I was waiting. For comparison, I saw the nobirds van drive past three times while I was waiting for ACE. Not including the time going back and getting stuck.