Great rental at a great price

Car was brand new. I didn't appreciate Europcar requiring staff to try to upsell to a more expensive car and take out insurance.

Brilliant service would highly recommend

Brilliant website, so easy to use and has never let me down the point system is amazing.

the counter takes every opportunity to upsell with additional options. is he on commission base?

Waited a long time queueing to collect car, with only a few desks open, even though it was late morning and still a busy time of day. Car smelt of smoke from previous driver / passenger(s). Some marks on the vehicle weren't evident on the driving away paperwork. This delayed the onward journey as had to get staff to look and acknowledge the other scratches etc.

Like: great service and friendly staff Very helpful Car was easy to drive and very economical
Dislike: Pushed by staff for upgrade Ended up paying for upgrade which I had not budgeted for But happy with overall service