Fantastic .. would highly recommend this service

There were many people, and the waiting time was very long.

Mostly self-service, but very efficient. Several types of cars to choose from.

Self-service machine for car pick-up, multiple languages available, no hard selling!

Queue times depend on how many people are there; if there aren't many Chinese, it won't be too slow. Service mainly depends on the renter's English proficiency; you can't expect everyone to speak Chinese. What kind of car you get is pure luck. I once booked a compact car but was able to take a small van after confirming with the staff, and there was no extra charge.

Like: Pickup was fast, car is clean n match the model i have requested
Dislike: Maybe the staff could have a short brief to show us how to use the basic functions of the car after handing the car to us