Crappy car compared to what I paid for

Very good, highly recommended

The counter for pick up at geneva was excellent. I tried to add and additional driver but was told that such a driver was to be present. Since my son was flying into Amsterdam the next day I was told that he could go to any Dollar or Hertz counter and ask them to update the record. When my son arrived in Amsterdam he tried to have Hertz update the record, Hertz called Geneva and the geneva supervisor refused to update the record. I eventually talked to the agent who had given me the info and she updated the record. Cudo's for Ms KAOUTHAR. Excellent service provider.

I love the car I rented. It was a pleasure driving it.

The steward who served me when I returned the car was very friendly and helpful. It was a delight interacting with him.

Despite having booked a wagon-size car by mistake the staff were able to change to a standard car for me. Unfortunately this one had little torque so was not very good on mountain passes. :-(

Apparently I booked a wagon without knowing it, this should be clearer.

Like: Vehicle was even better than what we had booked. All the features possible and super comfortable
Dislike: Not directly the fault of the hire car company but our credit card had a problem and this meant we had to pay an extra AU$270 for an insurance cover because I used a debit card.