Cheap but lacks small details

Average. Received a £670 bill for a small scratch after returning the car and going back home.

Counter staff very friendly bit of a hard sell for extra insurance which i told them i had already bought. New staff though so probably told to try and sell. Car had all scratches on it which is unusual for them usually pristine but no trouble when i took it back

The counter staff in particular Mr a Patel was very rude. I've emailed a complaint to Green motion regarding what ID is required. On their website & on the recorded information when you call the branch they state you only need a driving licence & proof of address, I didn't arrive on a flight. I had to return back home to get my passport a 40 mile round trip.

An overall excellent experience, will use this company again

Cannot comment on customer service as we didn’t require it, but all other aspects of service excellent