Rental car was cheaper than other companies but took a long time to get the car.

K.Chow

Australia

Reviewed: Wed, Jan 1, 2020

About Aucar: 7.7 /10

Took a while to phone through for shuttle to the store. At the store, we waited around 1.5 hrs before we got our car. They were so understaffed that the car was sitting there for a long time waiting for them to do a quick clean. At the end of my rental, I returned the car 1.5hrs early in case they were running late. However, after my flight home I received a call from Aucar to say I was suppose to return the car at this time. So had to explain to the staff I've already returned it earlier, I even signed off on their checklist. Based on my experience, this company is very unorganized. Base rental price was good but cost for additional driver was quite dear. If you use this company, make sure you allow more time for pickup and dropoff.

About QEEQ: 9.0 /10

Booking process was easy. It would have been good to include the extra cost for additional drivers.

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Compact SUV | Mitsubishi ASX or similar

7-day rental

Relevant Reviews on Aucar Aucar Mel airport

Modesty Martin

Australia

9-day rental

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Tue, Nov 19, 2019

About Aucar: 10.0 /10

A very responsible rental company, will choose again next time!

Skye Ang

Australia

7-day rental

Full Size Van | KIA Carnival or similar

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Sun, Sep 8, 2019

About Aucar: 8.7 /10

The time spending for pick up need to be improve.

About QEEQ: 10.0 /10

K.ANG

Australia

9-day rental

Mini Van | Toyota Tarago or similar

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Tue, Jul 2, 2019

“First driving experience in Melbourne”

About Aucar: 8.0 /10

As a first time driver in Melbourne, it will be very helpful that the rental company provide information on the parking rule and traffic ruling, esp when parking in CDB area. Our learning was not easy and it took us a while to figure out how it works. Traveling on those roads with city tram proves another challenge as our first visit.

About QEEQ: 8.0 /10

C.Anthony

Australia

5-day rental

Full-Size | Toyota Camry or similar

Aucar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Sun, Apr 28, 2019

“Good but can be better”

About Aucar: 7.0 /10

Good service but could be improved if a little explanation was given especially to first time visitors to Melbourne,like me. A little explanation on driving rules,tolls and parking in Melbourne would have helped a great deal. There was total lack of communication and personal touch to the service provided.

About QEEQ: 7.0 /10

Booking system was good and efficient.