Easy rental cars lived up to it’s name!

Good

Exceptional service!l Counter staff at Hobart airport pick up went over and above to assist us in upgrading our vehicle to include inbuilt GPS. When travelling with family earlier we found Network connection intermittent when travelling outside major Tasmanian towns. We just loved our BMW! Our first experience but Europcar always from now on.

Great booking platform when arranging our Tasmanian car rental from the USA. A little more difficult to contact post original booking. Overall though we were very happy with our experience.

They upgraded the car to Mitusbishi SUV, which is so spacious and easier to drive. I am sorry that the staff at the pick-up counter didn't tell where to return the car at Launceston Airport.

I didn't know what to do when Europcar told us to bring a proof of the company as the rate was a special one for dedicated companies. The staff of Easyrentcars helped me to solve the problem. Their reply was always prompt!

The car performance is great. Clean. Was expecting to have Android Auto which is basic in many cars.

While booking would prefer to have an option to choose the zero excess from the provider (Europcar).

Worst experience ever.