it was ok by and large though. Only problem was Routes not operating 24/7

F.Obodozie

Canada

Reviewed: Fri, Jan 3, 2020

About Routes: 8.7 /10

As a car rental service, i believe the car rental service should be offered on a 24/7 basis. I had to return the car at 5:30am on 31/12/2019 before they opened shop and had to pay almost CAD20 to UBER to get back to the airport. Not cool at all.

About QEEQ: 8.0 /10

Medium SUV | Jeep Grand Cherokee or similar

6-day rental

Relevant Reviews on Routes Calgary Airport

Olivia Jeremiah

Canada

5-day rental

Reviewed: Fri, Sep 13, 2024

About Routes: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Sur

Canada

7-day rental

Medium SUV | Jeep Cherokee or similar

Reviewed: Fri, Jan 31, 2020

“Very nicely equipped and recent vehicle with very helpful staff.”

About Routes: 9.7 /10

Everyone at counter and shuttle were all very nice and helpful. The only small thing was that with the cold conditions the car was washed and there was much ice buildup in the wheels. I needed to pull over and break ice from wheels then everything was ok.

About QEEQ: 10.0 /10

Booking worked well, price seemed good and didn't have the price drop to where the price was adjusted.

back packer

Canada

7-day rental

Medium SUV | Nissan Rogue or similar

Reviewed: Wed, Aug 21, 2019

“Easy rental, helpful staff, clean car, very easy drop off.”

About Routes: 9.7 /10

The shuttle was small and we had to wait for 2-3 shuttles, we weren't pushy enough and a large group jumped the line and got on before us. Perhaps another shuttle at peak times? Staff helpful warning about speeding tickets and automatic photo speeding enforcement and buffer speeds.

About QEEQ: 10.0 /10

Not sure about price protector working or not.

D Fisk

Canada

7-day rental

Economy | Toyota Yaris or similar

Reviewed: Sun, Jul 14, 2019

“Go with a different company”

About Routes: 7.3 /10

Our car was broken in by breaking of a rear passenger window. Routes replacement and repair charge was ridiculous. Over $200 from estimates Plus they charged an administration fee of$50 apparently to fill out paperwork. Our insurance would not pay for the down time days or admin fees. Their “extra” insurance offered had a $1000 deductible. So nothing was covered. The extra fees after already being stolen from by the break in left a very bad feeling.