Pagué un seguro y la persona del mostrador no lo aceptó y no era muy amable en ese momento.

Last time, I was pressured to buy insurance and a full tank of gas. This time, I refused both. They insisted on selling me a full tank, claiming it would be refunded if I returned the car with a full tank. I agreed, but when I returned the car, they didn't refund me.

Very bad

I don't know why, even though I took the full supplemental insurance, the staff at the rental office rudely pointed out that I had no insurance and forced me to sign a waiver agreement, making me anxious while driving these past few days.

Excellent service

Easy booking at a very good price.

Like: Staff were super friendly, especially at the car pick up desk. Ms. Julie and Ms. Barbara at the Orlando International Airport car pick up desk went above and beyond to help me out.
Dislike: I had to exchange cars 3 times due to several problems, but finally got a nice car and was my problems were solved.