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Search for Hertz Car Rentals in Ixtapa

Very unsatisfactory with the Hertz experience

Reviewed: Fri, Jan 10, 2020
About Hertz: 8.7 /10
We were pressured into additional insurance even after showing we had comp and collision, as well as insurance through my credit card company. They would not let us have a vehicle without singing on for more liability insurance. A complete shakedown. Very unsatisfied.
About QEEQ: 10.0 /10
Dodge Attitude image
Hertz
Ixtapa Airport(ZIH)
Ixtapa
Mexico
Intermediate | Dodge Attitude or similar

Relevant Reviews on Hertz in Mexico

Renata Tate

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Hertz
Mexico City Airport(MEX)
Mexico City
Mexico
Reviewed: Tue, Nov 12, 2019
About Hertz: 2.0 /10

D.F

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Full Size Van | Dodge Grand Caravan or similar
Hertz
Cozumel Airport(CZM)
Cozumel
Mexico
Reviewed: Sun, Jul 7, 2019
“Terrible”
About Hertz: 3.3 /10
Rented a minivan, paid for a mini van, got a subcompact for 7 people. Atrocious.

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Medium SUV | Jeep Patriot or similar
Hertz
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Tue, Jun 25, 2019
About Hertz: 5.7 /10
Hertz made Me wait for 20 mins to be serviced, gave me a Micra basic car although I paid for a better car and I had to spend 20 mins registration and waited 40 mins for my car after in the 35+ degrees
About QEEQ: 10.0 /10

S.NissenBurmeister

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Intermediate | Dodge Attitude or similar
Hertz
Huatulco Airport(HUX)
Huatulco
Mexico
Reviewed: Thu, Feb 28, 2019
About Hertz: 5.7 /10
The car was an older Polo with dents and bruises. Not a mid size car. The rental company did charge us more than the actual rent for an additional driver. Rentover 30 days was not possible. We had to return the car and exchange it to another on day 30 for the last 12 days. Overall the transparency of hidden/additional cost should be improved. But in comparison Hertz was still the most affordable just more than double than was was budgeted.
About QEEQ: 8.0 /10

A.Chavez

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Standard SUV | Dodge Journey or similar
Hertz
Guadalajara Airport(GDL)
Guadalajara
Mexico
Reviewed: Sat, Feb 2, 2019
“Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was”
About Hertz: 2.0 /10
Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was overcharged. Hertz ended up refunding me for upgrade. However, I was still charged for taxes which was all included via my voucher. Terrible business.

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