Great customer service & easy booking process.

Australia

Reviewed: Sun, Jan 12, 2020

About ACE Rental Cars: 7.7 /10

The car was fine & customer service once we got to the pickup office was good. We waited for around 45 minutes for the shuttle bus to come to pick us up at the airport. I kept calling the number provided but could never get through. On my 4th attempt at calling I finally got to speak to someone who told me that the bus would be there in a few minutes. Even then we waited another 20 minutes before it actually arrived. Drop off was the same. Had to wait at least 30 minutes for a shuttle bus to take us to the airport. I suggest more shuttle buses more regularly.

About QEEQ: 10.0 /10

No complaints with Easyrentcars. Actually I must point out that the couple of occasions I emailed them with queries they came back to me straight away.

ACE Rental Cars

Sydney

Australia

Economy | Toyota Corolla Hatchback or similar

1 days rental

Relevant Reviews on ACE Rental Cars Sydney Airport

Australia

11-day rental

Economy | Mystery car or similar

ACE Rental Cars

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Sun, Sep 15, 2024

“todo bien”

About ACE Rental Cars: 7.0 /10

el coche bien, me hubiese gustado mejor atencion para ir a buscar el auto, me llevaron en una camioneta unos 10/12 minutos. espere 60 minutos a que me busquen.

About QEEQ: 10.0 /10

todo bien

R.Ablett

Australia

1 days rental

Compact | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney

Australia

Reviewed: Fri, Feb 7, 2020

“Not the best, be careful when you rent”

About ACE Rental Cars: 8.0 /10

Brilliant staff on pick up, no upselling. When we returned the car, the car was checked and we was told everything was ok. We unloaded the car and was waiting for a taxi to go to Sydney when the guy who had checked our car come up and said someone in the office had said we had been SMOKING in the car. No 1 how would someone in the office know anything with out leaving the office? No 2 We don't smoke nor have we ever smoked. No 3 when I challenged the guy he said it must of been the people who had rented the car before us!. No 4 As non smokers we would have noticed No 5 Is it a scam? Mmmm

About QEEQ: 10.0 /10

Great company, easy to use app and website. Great helpful staff.

M.Darmanin

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Wed, Aug 7, 2019

“I will have no hesitation in renting from EasyRentCars again.”

About ACE Rental Cars: 7.0 /10

Pick up from airport was ok. The staff could look a bit more enthusiastic and professional. I don’t mind the premises as I prefer to have a good price on the rental. The car had more damage than was originally listed and the upholstery was so incredibly stained.

About QEEQ: 8.0 /10

The rental process was very smooth.