Satisfactory resolution to a renting issue with a car rental agency

W.ICTON

Czech Republic

Reviewed: Wed, Jan 15, 2020

About RENT PLUS: 8.7 /10

The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.

About QEEQ: 10.0 /10

We communicated our issues with Rent Plus...that we paid for the rental again in order to get the car we reserved...and we were very impressed with Easyrentcars resolution of this issue and the timely credit we received for the added charges.

Economy | Volkswagen Polo or similar

1 days rental

Relevant Reviews on RENT PLUS RENT plus Prague airport

Richard G

Czech Republic

1 days rental

Mini | Volkswagen up! 4 Seats or similar

Reviewed: Wed, Oct 9, 2019

“Somehow the extra insurance is always hidden !”

About RENT PLUS: 8.3 /10

please put a ICE scrapper in the car !

About QEEQ: 8.0 /10

Czech Republic

1 days rental

Mini | Volkswagen up! 4 Seats or similar

Reviewed: Fri, Sep 27, 2019

About RENT PLUS: 9.0 /10

Too long to get car not very efficient

About QEEQ: 8.0 /10

Yes

j.asquith

Czech Republic

1 days rental

Intermediate | Skoda Octavia or similar

Reviewed: Tue, Sep 3, 2019

“Great price, great car..”

About RENT PLUS: 10.0 /10

Best price i could find for my trip, my car was upgraded to an SUB at the counter. very happy will look to use you again.

About QEEQ: 10.0 /10

y.kupetz

Czech Republic

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Tue, Sep 3, 2019

About RENT PLUS: 8.0 /10

they've stoln money from me

About QEEQ: 10.0 /10

Julian C.

Czech Republic

1 days rental

Mini | Volkswagen up! 4 Seats or similar

Reviewed: Wed, May 29, 2019

“great stuff and service but small things are not great.”

About RENT PLUS: 7.7 /10

the drop off location is hard to be found especially now when road work is in process exactly on the right lane. Also the drop off sign is obstructed by other signs. is impossible to be seen from 200-300m. I was forced to pay a parking ticket of 3£ just because I got lost in parking area. Also I need to double check if the car has any marks... I don't think that a customer can be a damage insurance agent or whatever. Apart of that everything was good and stuff was really helpful.

About QEEQ: 10.0 /10

easy process and navigation. definitely I will use it in future.

Satisfactory resolution to a renting issue with a car rental agency

Relevant Reviews on RENT PLUS RENT plus Prague airport

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