Satisfactory resolution to a renting issue with a car rental agency

W.ICTON

Czech Republic

Reviewed: Wed, Jan 15, 2020

About RENT PLUS: 8.7 /10

The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.

About QEEQ: 10.0 /10

We communicated our issues with Rent Plus...that we paid for the rental again in order to get the car we reserved...and we were very impressed with Easyrentcars resolution of this issue and the timely credit we received for the added charges.

Economy | Volkswagen Polo or similar

1 days rental

Relevant Reviews on RENT PLUS RENT plus Prague airport

Czech Republic

4-day rental

Medium SUV | Kia Sportage or similar

Reviewed: Sun, Dec 6, 2020

About RENT PLUS: 9.0 /10

Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.

About QEEQ: 10.0 /10

Smooth and very handy

Czech Republic

1 days rental

Mini | Volkswagen up! 4 Seats or similar

Reviewed: Fri, Sep 27, 2019

About RENT PLUS: 9.0 /10

Too long to get car not very efficient

About QEEQ: 8.0 /10

Yes

A.Piche

Czech Republic

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Wed, Jun 26, 2019

“Perfect with everything”

About RENT PLUS: 10.0 /10

Clean car. Great condition. Easy to pick up/drop off. Cheap price compare to other companies. All perfect

About QEEQ: 10.0 /10

Easy process to rent online. My flight was cancelled and they reached out to the company for me to hold my car. Quick to answer emails

Czech Republic

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Tue, Jun 18, 2019

“Vehicle return location was obscure and staff did not want to help beyond sending us round the block”

About RENT PLUS: 7.0 /10

Return location was poor and staff unhelpful when we found ourselves in the wrong place

About QEEQ: 7.0 /10

Czech Republic

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Thu, May 9, 2019

About RENT PLUS: 8.7 /10

For best performance, the GPS needs a google map to assist. Rent Plus asked for deposit which needs to be paid by credit card and refunded by the card company. This will create the exchange differences from the credit card company.

About QEEQ: 8.0 /10

good

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Satisfactory resolution to a renting issue with a car rental agency

Relevant Reviews on RENT PLUS RENT plus Prague airport

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