Satisfactory resolution to a renting issue with a car rental agency

W.ICTON

Czech Republic

Reviewed: Wed, Jan 15, 2020

About RENT PLUS: 8.7 /10

The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.

About QEEQ: 10.0 /10

We communicated our issues with Rent Plus...that we paid for the rental again in order to get the car we reserved...and we were very impressed with Easyrentcars resolution of this issue and the timely credit we received for the added charges.

Economy | Volkswagen Polo or similar

1 days rental

Relevant Reviews on RENT PLUS RENT plus Prague airport

Judy Dunbar

Czech Republic

1 days rental

Reviewed: Mon, Feb 17, 2020

About RENT PLUS: 6.0 /10

About QEEQ: 10.0 /10

Derrick Mond

Czech Republic

1 days rental

Reviewed: Thu, Mar 7, 2019

About RENT PLUS: 6.0 /10

A.Piwowarska

Czech Republic

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Tue, Oct 22, 2019

“Overall rental experience very good. I keep coming back.”

About RENT PLUS: 9.7 /10

So far so good. Happy with the company up to date. I usually rent a car from this company in Prague and I have never had any problems. They have new, clean cars and the rental process is very efficient. One thing I must mention I am not pleased with is the increased boarder cross charge. It used to be 10E, then 20E and at the moment its 30. A little bit too much in my opinion like for EU countries coossing!

About QEEQ: 10.0 /10

I am enjoying the app. It works well. Bookings through it are easy and efficient