Bang on.....self drive cars was never this easy to book

Handled by Hertz counter, very efficient.

Failed to deliver car purchased (for a premium)

Mislead by easyrentcars.com on the car I'd be getting. Won't use easyrentcars.com for anything except the cheapest type of vehicle.

The counter for pick up at geneva was excellent. I tried to add and additional driver but was told that such a driver was to be present. Since my son was flying into Amsterdam the next day I was told that he could go to any Dollar or Hertz counter and ask them to update the record. When my son arrived in Amsterdam he tried to have Hertz update the record, Hertz called Geneva and the geneva supervisor refused to update the record. I eventually talked to the agent who had given me the info and she updated the record. Cudo's for Ms KAOUTHAR. Excellent service provider.

I love the car I rented. It was a pleasure driving it.

The steward who served me when I returned the car was very friendly and helpful. It was a delight interacting with him.

Arrived earlier than scheduled, but the staff was nice enough to accommodate our needs by substituting our car with another one to save us hours of waiting.

If I have to find a problem, the tires' pressures were set higher than recommended and weren't symmetrical.