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Live chat Email us Service Code: 1895737265
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Townsville 2019

Reviewed: Fri, Jan 17, 2020
About Alamo: 10.0 /10
Was more than happy with the both at pick up and drop. The lady behind the counter was friendly and couldn't have been more helpful. The upgrade to a larger and more spacious car was an unexpected and pleasant surprise.
About QEEQ: 10.0 /10
Compact | Hyundai i20 or similar

Relevant Reviews on Alamo in Australia

Rory Walpole

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Reviewed: Sat, Apr 13, 2024
About Alamo: 10.0 /10
Satisfied, had to wait a bit during pickup, for the return just parked in the designated spot and returned the keys at the counter.
About QEEQ: 10.0 /10

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Medium SUV | Holden Equinox or similar
Reviewed: Thu, Dec 7, 2023
About Alamo: 9.0 /10
Car condition was great and clean! The pick-up and drop-off process was super fast.
About QEEQ: 10.0 /10

F.Hutchinson

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Compact | Hyundai i20 or similar
Reviewed: Sun, Aug 9, 2020
About Alamo: 7.0 /10
Counter staff were excellent, service was great and very friendly and helpful, though very difficult to find.
About QEEQ: 10.0 /10

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Mon, Jul 29, 2019
“Good car, unfortunate administrative error from Alamo.”
About Alamo: 2.0 /10
When I received the car from BNE airport, I did not received a full tank. As I only noticed after I drove out of the Airport, I took a picture of the fuel gauge and did not drive back. When returning the car, I told the staff at the airport about the issue, and showed them the photo. They verified the time of the photo taken, and agreed that I will not be charged for fuel. In fact, I returned the car with more fuel than I received. The staff even asked me to send the photo to for them to forward to the management. but later in the day I receive a RA stating I will be charged for refueling of 15L. I tried to email Alamo through their website to the BNE office, but there is no confirmation that the email was received, or any respond from them in any way.
About QEEQ: 10.0 /10

Nord

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Intermediate SUV | Mitsubishi ASX or similar
Reviewed: Thu, Sep 13, 2018
“Easy”
About Alamo: 9.6 /10
Like: Off office hour drop off

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