quick 1 day rental.

When returning the car, we called the company but no one was there. They said they went to a religious service. We returned after refueling but still, no one was there, and we had to wait. There was a small scratch on the left rear side during the inspection, and we were told it was no big deal. A week after we returned home, we received a bill for 641 NZD for the damage.

Not bad, but the car was a bit old. Support during the trip wasn't great; you had to resolve issues yourself.

Friendly staff, thank you very much

Waiting for pick up 25 minutes after call pickup person don’t know how to talk even was very rude ! I am hiring car almost every week will never recommend or book again lovettip

Excellent in everything

I felt wronged because in the return was asked a damage to the wheel that I did not and later charged to my credit card (value of NZ$ 138.00). They simply sent a document (like a repair company) from Lovetrip itself with the cost of repairing to wheel.

How do I proceed in this case?