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Search for Lovetrip Car Rentals in Auckland

Disappointing

Reviewed: Thu, Jan 30, 2020
About Lovetrip: 6.7 /10
This was a very disappointing experience. The email describing Lovetrip’s address, phone number and location did not arrive until we had the car. Eventually we managed to contact the pick up location and given poor instructions resulting in a wait of over an hour and a half. The car itself was fine but when we returned it two hours before we were due to we asked to be taken to our overnight hotel instead of the airport as we had an early morning flight the next day. We were refused so we had to accept the drop off at the airport then get a taxi. The time to the airport was around 10 minutes, to our hotel around 20 minutes. Very disappointing!
About QEEQ: 10.0 /10
Booking was ok but the airport pick up description was misleading and it should have been made clear what the shuttle service actually was. This aspect of the booking was very poor.
Toyota Corolla image
Lovetrip
Auckland Airport(AKL)
Auckland
New Zealand
Intermediate | Toyota Corolla or similar

Relevant Reviews on Lovetrip Auckland International Airport

Vivian Crichton

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Lovetrip
Auckland
New Zealand
Reviewed: Thu, Jan 2, 2020
About Lovetrip: 2.0 /10
About QEEQ: 10.0 /10

Asa Peg

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Lovetrip
Auckland
New Zealand
Reviewed: Tue, Mar 20, 2018
About Lovetrip: 10.0 /10
There was hardly any queue, possibly because of the time we arrived. We had a dedicated car to pick us up from the airport. It's a family business, and both the owner and his wife were very friendly. Unlike in China, you need to be aware of the deposit policy. It's not like Shenzhou Car Rental where the pre-authorization is immediately unfrozen upon return. The pre-authorization for my rental was 2500 NZD. Since we were heading to Sydney for our next stop, the owner's wife manually released the pre-authorization for us, although it might take some time to process. So if you have a tight budget, do prepare for this. Overall, it went smoothly, and I will rent from here again for a longer trip with family.
About QEEQ: 10.0 /10

Abbott Nahum

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Lovetrip
Auckland
New Zealand
Reviewed: Wed, Sep 20, 2017
About Lovetrip: 10.0 /10
The staff at the store were very friendly.
About QEEQ: 8.0 /10

Emma Craigie

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Lovetrip
Auckland
New Zealand
Reviewed: Sun, Feb 4, 2018
About Lovetrip: 2.0 /10

S.Hermann

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Economy | Nissan Tiida or similar
Lovetrip
Auckland Airport(AKL)
Auckland
New Zealand
Reviewed: Fri, Jul 19, 2019
“Fantastic Service”
About Lovetrip: 10.0 /10
The staff were excellent. Top quality service . I highly recommend this company. Great car and great experience.
About QEEQ: 10.0 /10
Great web site and easy to use.

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