I will not use this car agent again.

The pick-up and drop-off process was fairly quick. They did try to sell various types of insurance, but we didn't need them so they didn't insist further.

The self-service process is cumbersome. It felt like I had to pay again after already paying. It's confusing.

The service from Alamo was very average, possibly because it's cheap. They don't accept UnionPay cards and there is no Chinese service. There were many people in line and few staff. I clearly chose a large SUV, but upon arrival, I was told I could only rent a small SUV. I originally wanted to rent a Grand Cherokee. I'm not sure whether this was an issue with Zuzuche or ALAMO. Overall, the service experience was really poor!!

The store's facilities are excellent, and the service is very satisfactory. The area is spacious, well-located, and the shuttle bus is convenient! It's much more convenient than picking up and dropping off a car inside the airport.

Pickup and drop-off are very convenient, but the service details could be more specified