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Live chat Email us Service Code: 3621190040
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Amazing service! Vehicle in excellent condition!

Reviewed: Sat, Feb 15, 2020
About Hertz: 10.0 /10
It's a Sunday when we're due to pick up our car in Civitavecchia by 10:30am. Due to an unexpected customs clearance delay at Rome airport, we anticipated that we would arrive after 11:00am (the branch closing time). With the help of the airport transfer driver, we contacted the counter staff about situation who had very kindly waited for us, even after the office hours. We ended up arriving at 11:15am, and the counter staff was still there waiting for us. My husband and I were very grateful and impressed with the counter staff service which far exceeded our expectation. Hertz is lucky to have such a good staff to provide such impeccable service. Will surely use Hertz again when we travel to Civitavecchia again.
About QEEQ: 10.0 /10
Compact | Fiat 500l or similar

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Compact | Fiat 500l or similar
Reviewed: Mon, Aug 19, 2019
“Excellent with easy rent cars. I will use this again.”
About Hertz: 7.3 /10
Pick up location is not the same as stated. It requires to take shuttle to get the car. The car is quite small and I can barely fit two large luggages.
About QEEQ: 10.0 /10
Excellent with automatically rebook function for lower price.

J.Zaba

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Full Size Van | Mercedes-Benz Vito 2 Doors or similar
Reviewed: Fri, Jul 19, 2019
“Ok”
About Hertz: 2.0 /10
I am not happy with service provided by hertz employee. They tried to charge me for damages which were already on the car on the day when I rented vehicle. I reported damaged to the hertz on pick up date to service assistant and the lady with unprofessional way didn't want to make picture or notes of the extra damages. After all they wanted to charge more than 500€ for scratches! I am highly do not reccomend this branch in Sardignia and will for sure never ever rent the car with them!

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