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Not very pleased with the surprised mandatory (forced) liability insurance charge!

Reviewed: Wed, Feb 26, 2020
About One Switch: 7.0 /10
We thought we had a great deal, price wise, for the 4 days we rented the vehicle. But upon pick-up of vehicle (going through/signing of the paperwork), we were unpleasantly surprised that we had (forced) to obtain their liability insurance although we told them that we had our own. That cost in itself costed us more (almost double) than the entire 4-day rental price. :(
Compact | Toyota Corolla or similar

Relevant Reviews on One Switch Orlando

H.Southgate

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Oct 29, 2019
“best experience ever”
About One Switch: 10.0 /10
all set. I'll be back
About QEEQ: 10.0 /10

S.Numan

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 2, 2019
“It was fine.”
About One Switch: 8.7 /10
It wasn’t expressed prior to pickup that my personal car insurance wouldn’t cover the rental car if the personal car was older then 2016. And that in Florida it is required to purchase speedy pass for tolls, even though I had a personal one. Which caused the car to be more then expected.
About QEEQ: 10.0 /10
I didn’t see a price drop. But it was easy process

M.Tripp

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Compact | Nissan Versa Guaranteed model
Reviewed: Sat, May 18, 2019
“Read the fine print they put a hold of $700 on my credit card and car had alignment issues”
About One Switch: 5.7 /10
This was not a great experience, to get there and be told I would have to have $700 put on my credit card did not impress me, I did not see it in the fine print, also they make you get a sunpass even if you don't use it, I might have used it once they made $75 off me for a week of sunpass that I did not use, I would have wanted to pay at the sunpass but no they got me there too, and the car had alignment issues the rubber in the trunk kept coming out, and i made sure to take pictures of the car as I left so I wouldn't be charged of all the dings and dents this car had, I wouldn't go through this again I would much rather pay at the airport and save myself these hassles just to save money that actually costed me more. Plus trying to find the place you have to take a shuttle and if you call they speak very little english and you can't understand them and then they hang up on you not a good experience. So glad to be home.

j.mills

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Compact | Nissan Versa Guaranteed model
Reviewed: Sat, Mar 16, 2019
“Aweful”
About One Switch: 2.0 /10
Hi, We never got the car. We got there and the driver drop us off at the back of a airport parking lot. And the rental place proceeded to tell us Our insurance was no good and said we would have to pay an additional $25 dollars a day. We said no way were they were going to get away with that. So cancelled reservation. He said we would get a refund. So we had better. Thanks James Mills

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Compact | Nissan Versa or similar
Reviewed: Thu, Mar 14, 2019
“Car pick up experience was poor - no communication on where I need to go and wait for transport”
About One Switch: 6.0 /10
This deal was a scam. It was not obvious that specific insurers were accepted otherwise they would tack on lot of charges. If you carried Platinum credit card, these charges can be waived. I will never rent from here again and will tell my friends to intentionally avoid One Switch. Terrible experience all and all.

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