Very good experience with the Kia Forte

The staff was very unprofessional, wasting my time, and incompetent. They answered my questions incorrectly. During my trip, I had an accident where I was rear-ended. The other party admitted full responsibility, and I recorded everything, including the other driver's license, insurance details, and contact information. When returning the car, I mentioned this and asked if they needed this information. The rental company said I should claim on the spot. How was I supposed to know the repair cost? They then charged me directly. This company is very irresponsible. Never choose them.

The car had invalid printed insurance. When I called Routes, they emailed me an invalid digital copy. I had to scrap my plans that day, took photos of the invalid insurance.

Worked fine.

This was a fantastic experience! I was even able to get a free upgrade to a Wrangler, which I understand is rare, but was totally appreciated! Although I may have paid more in gas, the luxury of the vehicle was worth it!

This was a great find! And for the price, I don't think anywhere even came close. Especially when it came to the quality. There is a reason I keep using these services.

They gave me a jeep wrangler wow thank you!

Routes seemed to be a local and very friendly run business. Simple and efficient car hire just what you want after a long haul flight.

Simple to use and at the right price.