Efficient English-speaking rental company

The folks can converse in japanese as well as chinese or english.

They send reminder both pre & post rental, very efficient.

The staff were friendly and the service was quick.

The car was perfect for what we wanted and needed. The customer service person at pick up was really helpful, spoke English so she could explain everything we needed to know. The only issue was that our google maps gave better directions than the onboard sat nav. The sat nav kept telling something in Japanese to me, even though we had the English language turned on. So I’m not sure what it was trying to get across to me.

I was worried about using a site to book that I hadn’t previously heard of, who were giving really good prices for the vehicles we were looking at. Based on this experience, the app will be my first point of call for booking rental vehicles, even in my home country of Australia m.

Perfect - communication was prompt, car was clean, staff knew what they were doing, pick-up and drop-off were smooth.

No problems

Overall car rental wise was good. Pickup and dropoff was convenient and on time. Would recommend to use this company next time.

Car insurance wise abit troublesum.