always problem

Italy

Reviewed: Tue, Mar 10, 2020

About GOLDCAR: 7.3 /10

Goldcar always try to sell extra option and sometimes you can't refuse of them. last time it was service of fuel refill and i couldn't rent car without this service. This time it was the pick-up location. Although as said in booking terms pick-up location is in the airport but you need to pay 20 euro for that. otherwise you have to go to other parking about an hour by yourself. And they charged me for the last rent which was 1,5 years ago for empty fuel tank returning, although i always return the car, refilling full. They didn't show any evidence, fotos.

About QEEQ: 10.0 /10

Economy | Opel Corsa or similar

1 days rental

Relevant Reviews on GOLDCAR in Italy

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9-day rental

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Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Thu, Sep 12, 2024

“Collection was a nightmare and id likely avoid this company. However the vehicle I got was great”

About GOLDCAR: 5.0 /10

Absolute shambles. Waited over 3.5 hrs to get the car. Long line, not moving, no cars, not much staff. After getting to the counter, had to wait another 30mins for my car as it wasn't there ? Resulted in me missing a paid activity which I.belieb I should be compensated for at the very least

About QEEQ: 9.0 /10

I contacted Qeeq to discuss how long I had to wait and enquire about compensation. They said they are looking into this and will get back to me. So far they have been very responsive but are awaiting to hear back from goldcar

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Cagliari Airport(CAG)

Cagliari

Italy

Reviewed: Mon, Oct 7, 2019

“Esayrencars : OK. Goldcar : run away”

About GOLDCAR: 6.0 /10

Worst rental agency so far. refused all my cardfs though i had mastercard, visa and AmEx. They ahd been accepted all over the world but they refused it, pretending they couldn't charge the guarantee (debit cards). A fingerprint would do the job, but they forced me to take the extra insurance and pre-fuel, engaging a 400+€ extra-fee on my holiday. Car : Lancia Ypsilon was rubbish. No power at all 69HP

About QEEQ: 8.0 /10

A.VIDEIRA

Italy

1 days rental

Economy | Opel Corsa or similar

Reviewed: Sun, Aug 4, 2019

“oblige de payer 150€ de plus en assurances car ne prennent pas les cartes à débit immédiat...”

About GOLDCAR: 5.3 /10

Aucun effort consenti alors qu’on avait une carte de crédit à mon épouse....

J.LEMONNIER

Italy

1 days rental

Mini | Renault Twingo 2 Doors or similar

GOLDCAR

Cagliari Airport(CAG)

Cagliari

Italy

Reviewed: Fri, Jul 5, 2019

About GOLDCAR: 7.0 /10

Difficulté à trouver le bureau Goldcar Énormément de monde ticket avec numèro Personnel sympathique mais ne parlant pas français et peu l'anglais!!! Attente = 1 heure 30 mn !!!! Incompréhension/aux couts demandés en plus J'avais opté pour assurance maximale mais on me demandait de payer + de 257 euros pour assurance multi risques J'ai du faire 1 carte de 1200€ caution + 157€ ??? je n'ai pas réussi à savoir pourquoi Je ne sais pas ce qui sera prélevé en final et vous contacterai auquel cas Sinon j'ai eu 1 Fiat Tipo donc supèrieur à ce que j'avais demandé ??? A la restitutionil m'a été précisé que tout était ok Je suppose donc ne pas avoir de frais suplémentaires Au final expérience peu satisfaisante