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Live chat Email us Service Code: 6202529122
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EXTREMELY Dissatisfied

Reviewed: Thu, Mar 26, 2020
About Apex: 2.0 /10
Due to Covid-19 we had to leave for Auckland from Queenstown on 20th morning. We asked them for a refund of the remaining days to which they refused also when also asked for q courtesy car just for 2 hours they refused. We aren't happy with the service provider. I request for a refund for the remaining 3 days.
About QEEQ: 7.0 /10
Compact | Toyota Corolla or similar

Relevant Reviews on Apex Queenstown Airport

Riva Walkley

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Reviewed: Fri, Dec 27, 2024
About Apex: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Everley Burke

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Reviewed: Tue, Jul 23, 2024
About Apex: 8.0 /10
Very satisfied
About QEEQ: 8.0 /10

Leo Tours

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Reviewed: Sat, Jul 20, 2024
About Apex: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

Isabel Jim

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Reviewed: Thu, Feb 14, 2019
About Apex: 2.0 /10
The Queenstown branch is small with inefficient customer service, and there were long queues. We were attended by a young male staff member who was very unfriendly and had a cold demeanor throughout. When we had questions after picking up the car, we had to wait too long, causing our children to be exposed to the sun. When we urged him, he started pointing fingers at us while speaking. The online claims about Apex's poor attitude towards Chinese customers seem to be true. However, all the local people we met during our New Zealand road trip were very friendly.
About QEEQ: 10.0 /10

J.WYBURD

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Compact | Nissan Tiida or similar
Reviewed: Fri, Aug 24, 2018
“VERY PRETTY PLACE”
About Apex: 8.0 /10
Like: MAINLY EVERTHING. EXCEPT OTHER NZ DRIVERS ARE ALWAYS IN A HURRY
Dislike: OTHER DRIVERS

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