Excellent

The service attitude was great, and they even upgraded my car for free.

Everything was fine and efficient. Only problem is the amount of information you are bombarded with at the hire desk. We made the mistake of paying for fuel in advance instead of filling up ourselves on return of the vehicle. We were told there was a large difference in fuel prices between Alberta and BC, but this was not so.

The platform worked well and provided very competitive car hire rates.

Leaving Calgary Airport, Hertz is right across the street, making it very convenient. There weren't many people in line, everything was orderly, and the staff were very friendly and provided excellent service. Very pleased!