Insurance is still problematic

There was a small chip on the windshield during the return, but luckily I purchased full coverage insurance, so no extra payment was needed. Returning the vehicle was as simple as signing the paperwork. The overall driving experience was excellent.

Satisfied

There was a rental company staff waiting for us in the arrivals hall right after we got off the plane. After gathering a family from the same flight, she drove us to the rental car point, which took only a few minutes. During the drive, she explained the traffic rules in New Zealand. Upon arrival, an employee immediately helped us with the procedures without any wait or pressure to purchase additional products. The service attitude was excellent.

Like: Staff were friendly to deal with. Car was good small size for it was just me travelling. Performed well driving on highways