Pleasant and quick rental process

Green motion was awesome. Front desk staff great. Friendly and comical. Great start to trip and very fast shuttle to airport upon drop off. Great company.

Dont rent from this car rental company..they are deceptive and have terrible customer service..the car I rented stated that it was one price but after the representative lied and gave false information the price got jacked up..when I wrote to complain they basically brushed me off with excuses that I signed for the additional charges but in reality the representative lied when I questioned the necessity for the add ons..go with a respectable company that is upfront and honest with their prices..definitely not this one!

Horrible customer service at the counter. She would not let me use my own insurance, would not let me use the insurance that came with my easy car rental booking. They also did not have my car category and offered me an "upgrade". I drove over 1500 miles in the trip and the wanted me to drive a Ford Expidition (essentially a bus). That was unacceptable and they advised me they did not have any other vehicles. After over an hour at the counter, and speaking to multiple people, they finally got me an alternative. The cost of my 10 days tripled because of all of this and I was limited to what I could do on my vacation. Nothing but negative comments to say about Greenmotion and will never rent from them again.

My pickup was to be at 12:30 am. The person at the counter said I put in 12:30pm and my vehicle was not available. I negotiated a more expensive vehicle with 'unlimited' mileage for $256. I was billed for $396 and as to this date my prepayment for the other original has not been credited to my card.

Like: The people
Dislike: Upsell! Car needed service, wipers needed replacement, wheels needed alignment, no windshield washer!