GL GROUP CAR RENTAL REVIEWS

Positive Review

No deposit required, and the owner is very trusting. Not even a violation deposit was needed. Any fines were paid afterward. I was fined twice: once for speeding (50) and once for using the bus lane (100). Both were paid later. Very satisfied, as they have a great sense of integrity.

The staff was very helpful, the rental process was simple and quick. We picked up the car at the airport, returned it at a downtown hotel where they came to collect the car, and they even arranged a free ride in a large vehicle to take us to the airport. Truly grateful!

Very good and trustworthy.

Responsive communication, no need to wash the car before returning, the four-wheel drive is great for mountain trips.

Very friendly and accommodating. They delivered the car to our doorstep. When returning the car, the staff member had to handle an accident and couldn't pick it up, so they simply instructed us to leave the car in the airport parking lot with the key inside.

Very good

Very satisfied

The process for car pickup and return was efficient, with timely and straightforward communication. The only downside was the condition of the car, which was slightly old.

Exceeded expectations, everything went very smoothly. The car was in excellent condition, and the store staff was extremely courteous and helpful. The service alone was worth the rental cost. You can trust them without worry.

The overall service was excellent. As soon as I sent a message to GL Group's public platform, their staff member, George, contacted me and arranged to deliver the car to the train station, saving us the hassle of dragging our luggage to find it. When handing over the car, he also gave us reminders about local precautions to help us avoid issues. He even mentioned that it's fine to return the car with just slightly less fuel. A great service experience overall. Although the car's age and condition were average, we were satisfied with the whole process.

They didn't even charge a deposit, helped pay the fines, and gave cash during the return.

Very good, both pickup and drop-off were very quick. The car was parked in the lot to the left as you exit the airport, and the staff provided a parking fee of 5 GEL. After we returned to Tbilisi, the staff came to the hotel to collect the car, which was incredibly convenient.

They offer door-to-door car delivery and pickup service in Tbilisi city.

Very satisfied, friendly service and delivery to the doorstep, which saves a lot of hassle.

The service was excellent, and the owner was very nice.

Very satisfied.

The car was delivered to the doorstep, excellent service. All necessary procedures for crossing into Armenia were fully prepared. The license plate was stolen in Armenia, but a new one was sent quickly from Tbilisi. Be aware that foreign license plates are frequently targeted in Yerevan, Armenia, resulting in an additional cost of 290 GEL for a new plate. Full trust was shown during vehicle return without inspection. Highly appreciated. If you're heading to Kazbegi, Mestia, or Ushguli, make sure to rent a 4WD. Absolutely essential!

It was absolutely fantastic. As a 68-year-old, I want to express my gratitude once again.

Extremely satisfied. Highly recommend reaching out directly if you're planning a trip.