TBILISI CAR RENTAL REVIEWS

Alamo's service was excellent, and the vehicle handover was well-organized.

The car pickup process was smooth, and I didn't need to notarize my driver's license as long as I had a translated copy. With the pickup voucher, domestic driver's license, and passport, I was able to get the car without any issues. Note that the car didn't come with a phone holder, so you'll need to bring one for navigation.

The service is good and the staff is friendly. However, the condition of the rental cars is not very good, with many damages, which made me quite anxious during the trip.

Door-to-door delivery and pickup, simple and efficient, no upselling or hidden charges, convenient and flexible return process.

Satisfied

Responsive communication, no need to wash the car before returning, the four-wheel drive is great for mountain trips.

The rental company doesn't have a store at the airport, but someone delivered the car to the airport. Their staff arrived early, and we got the car right after clearing customs.

The local staff were very friendly.

Satisfied

Although the car has driven 130,000 kilometers, its condition is excellent with a high chassis. Without such a high chassis and four-wheel drive, it would have been difficult to handle Georgia's unpredictable mountain roads, especially the landslides on the way west from Kutaisi to Ushguli. I wouldn't recommend a self-drive trip there without such a car. The process was fine, but the rental company doesn't have a storefront in the terminal, so you need to call to arrange pickup, which requires international roaming.

An unexpected situation came up when I lost the car keys. Although Georgia isn't known for overtime work, RCT was really proactive in reaching out to various parties for assistance, coordinating key replacements, towing, and figuring out who could help.

Good

They still urge you to purchase their insurance. Eurpocar's insurance costs 18 euros per day.

The staff service was quite good, but they finish work a bit early—closing at 9 PM. Additionally, they might not always be at their desk and could be away on a break, so you may need to call them.

They offer door-to-door car delivery and pickup service in Tbilisi city.

The service was excellent, and the owner was very nice.

Excellent, no need to worry about car washing.

Very satisfied with the service, everything was well-handled, and there were plenty of service reminders.

The car was delivered to the doorstep, excellent service. All necessary procedures for crossing into Armenia were fully prepared. The license plate was stolen in Armenia, but a new one was sent quickly from Tbilisi. Be aware that foreign license plates are frequently targeted in Yerevan, Armenia, resulting in an additional cost of 290 GEL for a new plate. Full trust was shown during vehicle return without inspection. Highly appreciated. If you're heading to Kazbegi, Mestia, or Ushguli, make sure to rent a 4WD. Absolutely essential!

1. Delivered the car to the hotel.
2. Assisted with handling an accident.
3. When the car broke down on the road, they brought a replacement car overnight without charging extra.
4. Return was conveniently at the airport.