Overall very straightforward, no upselling, and the return process was a simple check. Booked a Volkswagen Golf but got a diesel Audi A3 instead. Although it had higher mileage, it was still nice to drive, and the diesel saved some money.
They mentioned airport pickup, but it actually meant the service counter is inside the airport, while the actual car pickup requires a long walk, which is tiring and inconvenient. The Renault we got was a basic model without a backup radar or rear seat handles, making it less convenient to use. However, the overall service was still good.
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