CAR RENTAL REVIEWS ON MEX AT MEXICO CITY AIRPORT, MEX

Low English proficiency. Too much deposit, over 1000 USD. The car became smaller but still acceptable. No need for additional documents or translations.

Very good Service !!

The rental company did not inform us that the license plate was prohibited from driving on Saturdays. We were stopped by the police, fined $200, and the car was impounded for two days. Eventually, we paid a $100 bribe to get released. We drove back to the hotel and didn't go anywhere for the rest of the day. When returning the car, we tried to discuss the issue, but the rental company refused any compensation. Maybe QEEQ can help resolve this problem.

Car was illegal, should not be on the road. Bald tires, screeching breaks and battery died.

Very satisfied.

Overall service is fine, it would be better to use Sesame Credit.

Cost-effective, but the service could be improved.

The staff are very friendly. After a short wait, their car will pick you up and take you to the rental location. The pick-up process is quick.

It's very difficult to get through to MEX on the phone. Except for the airport branch staff, the parking lot attendants don't understand English at all. The pickup location is a bit far from the terminal parking lot, make sure to mark it on Google Maps after the shuttle drops you off, or you won't remember where to return the car. The car was just returned and given to another foreign customer without cleaning. Not sure if it's a good or bad thing that they don't check carefully.