CAR RENTAL REVIEWS ON DOLLAR IN NEWARK

Easy car pickup

Counter staff was terrible. She does not even knew about QEEQ and was telling me my booking is not valid. She was trying to sell me insurance even though I had full coverage, while booking on Qeeq. Won’t recommend dollar due to counter staff.

They refused to let me (even with surcharge) change the drop off location because I went thru qeeq. This is a big problem for 3d party brokers.

Very good

the staff was extremely helpful and informative. very courteous

I had a very easy time using the website and there were no surprise costs

Very satisfied.

Satisfied, very convenient.

I was given a car less of what i rented for but they considered this is same category... asked me to pay more to get the one i chose.. i reported this to easyrentcare.... no answer.... price for similar car i got was too much and they did not care to credit me any or to lusten to my complaint.. was not good experience at all... next counter budget were so cooperate and i rented next day from budget what i want with lower price... if you go to thst airpirt do not rent from dollar.

Pickup counter was crowded. They said the car I had booked is not avialable and were trying to push an EV car which I didn't want. Finally after 15 minutes of haggle they gave me the car that I had booked.

Very satisfied. No upselling, and the waiting time in line was short. Dollars car rental company offers no upselling, and both pick-up and drop-off were quick.

The condition of the car was not great. Later, the battery was weak and the car was hard to start. At some point, it wouldn't start at all.

Very good.

I rented the car for just a few hours, but they asked if I wanted to prepay for gas for $52. They also asked if I wanted to upgrade for an extra fee. They charged $33 for a day of unlimited tolls, but I didn't even need it since I purposely avoided highways.

Good

Satisfied

Instead of compact I got SUV Was no need. That's what was available

Was no need for up grade I ordered a medium size car

The location of pick up and drop were not clear

Satisfactory

The deposit was refunded quickly; I received it within half an hour after returning the car.

At pickup it's in a caravan which no automatic door which is a pair when you've got heavy luggage you just schlepped up a ramp. Kind of forced me to take insurance I didn't want to spend money on. Had to return by Hertz which was a pain since it was unexpected and I was in a rush.