CAR RENTAL REVIEWS ON THRIFTY IN HAWAII - MAUI ISLAND

Very convenient

The process was smooth right from entering the store.

Satisfied. There was some upselling, but it wasn't persistent.

Although the rental process took an hour, the customer service staff's enthusiasm helped ease the frustration of waiting in line.

A great experience! Nice car

Thrifty staff are very limited, you have to figure out everything on your own. No one explains anything to you, and their attitude is very poor. The vehicle was not the model I booked, and when asked about it, nobody seemed to know.

Very good.

Great service w Thrifty. Just remember billing infor on credit card does not show Thrifty show billed by QEEQ so will cause problems if you have an insurance claim using credit card insurance so need additional insurance coverage.

Very good

マウイ島の空港降りてトロッコ列車に乗って行くので楽しかった。 マウイ島空港降りてからトロッコ列車の所に看板はあるけど、空港降りて荷物を受け取りしてあちこち探したのでわかりやすい看板などあると助かると思いました。

値下げのリクエストなどの機能の使い方などが複雑でわかりづらい。

The vehicle size I reserved (compact) was not available, so I was "upgraded" to a larger car (full size sedan) that was nice but less fuel efficient and harder to drive/park. The pick-up process was inefficient; rather than handing renters a key and sending them to the lot as typically is done, an attendant brought each vehicle to the queue of renters one at a time. Drop-off was quick but a vehicle condition assessment was not performed, which could result in ambiguity regarding fault for any potential damage.

Excellent prices, vehicle selection, and rental guidance (e.g.- how to avoid unnecessary upcharges). Kudos!

No lineups and friendly service

App is easy to use and prices are good

Kia をレンタルしました。ブレーキの効きが少し甘い感じでした。あとは快適でした！

Average.

The Apple CarPlay and Bluetooth just didn’t work

Wish they had the Mazda 3 that was advertised. Felt Sentra not in same car class..

Extremely satisfied.

Very satisfied

Surprisingly good! They didn’t try to force another insurance on me, A lot of companies do try really hard…

All good

Make sure to take a photo of the fuel gauge and mileage before starting. If it's not a full tank, you really need to report it. I received a car with an empty tank, thought it was normal, but it turned out it wasn't! They tried to charge me a penalty, but luckily I kept the receipt for refueling.