CAR RENTAL REVIEWS ON APEX IN GOLD COAST

Apex staff were super friendly and helpful. Will definitely book again from them.

Cheaper than booking direct!

Great service attitude, very attentive. Procedures are very quick.

Excellent service.

Excellent platform

Apex Car Rentals is fantastic! Ryan and Adam were incredibly helpful and made my rental experience a breeze. Highly recommend.

The service was fairly standard, but the actual rental company is a small business with limited operating hours. Picking up or dropping off the car outside of their regular hours is very inconvenient and requires going to their partner third-party company, which incurs an extra fee of 45 AUD. Overall, the experience was not great. The car provided was a Kia Cerato, and while the vehicle itself was in good condition and nearly new, issues like false alarms during driving and poor compatibility of the CarPlay system significantly affected the experience.

The car was relatively new and was neat and clean. The customer service desk at Apex was very friendly.

no further comment

no further comment

Satisfied.

All the girls at the depot were lovely . Great service and the whole team were so friendly . Much appreciated . Sylvia Gauci and Steve Lord

The whole experience was seamless from start to finish. All the staff were friendly, welcoming and jovial. And this isn't a bot writing this; I'm not even joking, they were nice:)

It was a surprise to be lumped with an international transaction fee. I'm not sure if that's QEEQ or Apex but you could be a little clearer or upfront with that little extra cost.

The service was considerate; my afternoon flight was delayed, and they held the booking for me until the next morning.

Very good.

The service attitude was good, and the car condition was acceptable.

Great service, car met requirements

Helpful

Very satisfied

Turn left after exiting the airport and walk to the end; the shuttle bus stop is there. It's very convenient to take the bus to the rental office.

Satisfied and efficient.

The store staff were friendly and polite. They provided clear and patient explanations with no upselling throughout.

The car we received was a lot larger than we booked, although this wasn’t a problem. Service was friendly and efficient.

All worked well

Only used to drive from pick up to drop off. Nil issues