CAR RENTAL REVIEWS ON BUDGET AT AMSTERDAM SCHIPHOL AIRPORT, AMS

The car was excellent ! The staff was super helpful. Really lovely and service oriented people. Specifically, Jodi who helped us with our car is amazing !

Pretty good.

Персонал особо не содействовал в возврате авто, пришлось 6 раз вокруг аэропорта навернуть, за то знаю досконально окрестности! Почему залог не вернули???

It was an excellent experience!

All good

Good service.

Easy booking

Clear and efficient communication, convenient and quick.

Check in was fast even with quite a few customers waiting. Car was absolutely spotless and pretty much brand new. Busget is easy to find in the airport and pick up location is easy to find too.

Good service attitude and easy to find. The staff is very enthusiastic.

Didn't actually rent. They said my translated Australian authorization was expired; very picky.

Very good.

Several items of damage were not noted on the hire paperwork. I pointed these out when I picked the car up, and although the paperwork was updated manually Budget did not update their records. When I check the car back in, I was told the car was fine and shown the way to the terminal. I was subsequently charged approx €400 for the damage I had previously pointed out. This seemed a little sneaky - no discussion at the car, no email advising the reason for the debit on my credit card. I have discussed with Budget and been advised that I should get a refund in approx 3 weeks. Disappointing.

The front desk service was quite friendly, and both the pick-up and return processes were efficient.

They couldn't provide the Volvo XC60 automatic I reserved and kept asking me to accept another brand's automatic car or a small car with insufficient luggage space. They only kept saying sorry, and communicating through the rental platform did not resolve it. We spent two hours negotiating at the parking lot with two adults and two children. In the end, due to our insistence, we still had to downgrade to another brand but got a promise for a refund of the price difference and no need to refill the tank upon return.

Very satisfied, the vehicle is very new, it's a Lynk & Co 01. The driving experience is excellent.

Very satisfied.

Quite satisfied

Convenient and efficient.

Booked a car from Budget, but at the location, Budget and Avis share the same counter. The car we got had the Avis logo. It was actually a hybrid Toyota Yaris, very new with only 2,000 kilometers on it and fuel-efficient. The car was equipped with CarPlay, making it easy to connect the phone for music and Google Maps navigation.

We arrived at the counter at 6 AM, but had to wait until they started working at 6:30 AM.