CAR RENTAL REVIEWS ON BUDGET IN JEDDAH

Excellent!

The service is acceptable.

Perfect score

Carbon good condition brand new

Brilliant service great communication easy to use app will certainly use again.

No customer service phone number was provided. Downgraded vehicle or pay three time the fees to upgrade (vehicle ordered not available) Forget my glasses - Although they inspected the car upsind down did not remind me.

I wasn't planning to leave a review, but what happened during the car return process made me so upset that I felt compelled to share.

It's okay.

The vehicle broke down, and no one answered the phone when I called. The car was parked at my apartment in Jeddah, and it wouldn't start. I tried calling the rental company, but no one answered, leaving me to figure it out on my own. Luckily, there are many helpful people in Saudi Arabia. A kind person inspected the car and told me the battery was low. They drove me to buy a jumper cable set for 40 SAR. With the battery from their own car, we jump-started mine, and the issue was resolved.

The company charged my credit card arbitrarily after the fact and misinterpreted the contract terms. I rented the car for seven days and returned it on the seventh day, but the free 250 km for the seventh day was not accounted for. A few days after the return, they deducted fees for the 250 km mileage from my credit card without notifying me or obtaining my consent. This issue remains unresolved. If you're traveling to Saudi Arabia, avoid renting from this company at all costs. I've rented cars in many countries, but I've never encountered behavior like this from a rental company.

My previous rental experiences from Budget were very good, however this time the model / brand i booked was not available. instead of upgrading my booking to a better model they gave me a smaller car for the same price.

Smooth booking experience.

Pretty good, but Middle Eastern people generally tend to work in a leisurely manner.

Renting a car was very convenient.

Very satisfied

Budget at Jeddah Airport is suspected of contract fraud. The rental fee was already paid through the platform, but they charged again. Trusting Budget, I didn't carefully check the rental contract, only to realize the double charges when returning the car. Be cautious when renting from Budget at Jeddah Airport.

The service was okay, just slow.

It was okay, but the staff failed to find that I had already paid the full rental fee, which seemed unprofessional.

Very satisfied