Extremely satisfied. The car was a brand new model with only 2000 kilometers, and the staff provided professional and efficient service. There were no hidden fees. During this self-drive trip, the undercarriage was scratched, but the return process was handled professionally. The full insurance covered the undercarriage and glass, which was absolutely necessary and ensured a smooth experience. The car had great power and was clean and tidy. It was an unforgettable journey.
The whole process was straightforward, no unnecessary talk. Got the car key and realized it was an Audi. Went to the parking lot and found it was a Q5 sport diesel version, a brand-new car from April 2024. Kudos!
The car is relatively new, and the pickup and drop-off process was quite fast! Although the car is not very large, it could fit three suitcases without needing to fold up a seat. Overall, very satisfied! Will provide further feedback later depending on any additional charges.
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