CAR RENTAL REVIEWS ON EUROPCAR IN EVENES

They start too late! It was a Sunday, and the airport rental office still had no one by 11 AM. Even by 12 PM, there was no one. If I hadn't accidentally left my DSLR in the car and called, I wouldn't have gotten the guy to come out (he said he lived far away and had to drive for half an hour…).

The car was good, hybrid, fuel-efficient. A full tank can go 600 kilometers.

Very satisfied.

Extremely satisfied

Europcar service is a bit lacking. They don't assist you in picking up the car but instead show you a map of the airport parking lot, indicate a specific area, and leave you to find it on your own. Initially, I didn't memorize the map, went outside, and found the parking lot to be extremely large. Spent half an hour searching in cold weather, then had to return to look at the map again. I recommend taking a photo of the map for easier reference.

We were upgraded to a bigger vehicle which was a mixed blessing and were overall happy with our experience and Europcar's staff. One exception being charged for a scratch on a door handle which will unlikely to be fixed (car already had previous scratches).

Good

Transition period

Very good.