Initially received a car that seemed to have some accident damage but they changed it. Struggled to locate the pick up but when we found it the staff were helpful.
After returning the car, I was charged R464.80 without any explanation of the fees. I only found out from my credit card statement, as the rental company did not notify me via email or other means.
On the first day, after passing through an unavoidable muddy pothole, the car's mudguard fell off while driving. The company assisted with a replacement car without any hassle! Unfortunately, at the time of the replacement and when returning the car after a week-long trip, they did not inform me of any subsequent charges. Fortunately, the repair cost was just over 3,000 TWD, and the rental platform fully reimbursed me!
The process of picking up the car was simple and convenient, with minimal paperwork. Returning the car was also easy; just fill up the tank and drive it to the rental company's designated return point.
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