HERTZ CAR RENTAL REVIEWS IN ICELAND

Counter staff did not push any up-charges. We appreciated that. And return was fast.

Very satisfied

Nothing happened

The car was in excellent condition.

Car had a lot of smaller dents and scares. For the rest all well, no additional comments.

User friendly app, price drop protector worked good.

The overall experience of picking up and returning the car was excellent. The staff were very welcoming, explained everything in great detail, and shared some useful tips for driving locally.

Quite satisfied

Excellent!

Overall experience was great.

Pretty good

Picked up a Nissan compact SUV with only over 13,000 kilometers on it. The car was in great condition and fuel-efficient. Highly recommended!

Excellent service.

Great, very satisfied.

Overall good, friendly service with a smile. Although I don't speak English, they patiently answered my questions! They briefly recommended insurance, but since I had already purchased it, there was no need to buy it again! No issues, they quickly handed over the contract and car keys.

Very satisfied!

The wait time to pick up the car was ~45 minutes. Other than that I have no complaints, the vehicle was as described, it performed well.

It was easy to use and the customer service reached out to me when my bank declined the transaction. Shortly afterward the issue was cleared up, I have no complaints.

The staff were very helpful, they even drove us back to our hotel when we returned the car. Thumbs up!

Excellent

Hertz doesn't offer outstanding service; it largely depends on the staff's mood. At our pickup point, the staff were strictly businesslike—neither enthusiastic nor deliberately indifferent, likely due to their personality. Our car experienced damage midway, and the efficiency of the replacement point was not impressive. However, the young guy at the airport drop-off was very cheerful and proactive. Overall, there isn't much service quality to speak of, but they don't charge extra, and the car was in good condition, which is the most comforting part of the trip.

Extremely satisfied!