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Last updated on: April 29, 2025
32Rental Locations
10Airport Locations
Map View of Car Rental Locations in Cape Town
AVIS
8.7/10
FIRST CAR RENTAL
8.6/10
Alamo
7.0/10
Budget
8.1/10
Hertz
7.3/10
Europcar
8.4/10
GREEN MOTION
10.0/10
U-SAVE
4.0/10
TEMPEST CAR HIRE
8.3/10
Keddy by Europcar
8.7/10
WOODFORD
8.7/10
Firefly
7.6/10
Bidvest
6.6/10
Dollar
8.0/10
Thrifty
9.2/10
Reviewed: February 20, 2025
Overall, it's pretty good, but the car pickup process took quite a while. It took about 40 minutes to complete the procedures and another 20 minutes to pick up the key from the back. However, the return process was quick, and there were no unexpected charges. I forgot to bring my physical Chinese driver's license this time, but I successfully picked up the car using the translated version of my electronic driver's license from the 12123 app. Photos of the Chinese driver's license are not accepted, so I advise everyone to be mindful and always carry the physical driver's license whenever possible.
Reviewed: March 9, 2025
Very satisfied with the service; I will rent from them again next time.
Reviewed: July 31, 2024
A pretty good service experience, staff were friendly.
Reviewed: December 29, 2019
Great service, despite booking via third party. Even explained which policies we did not need due to part of eayrentcars booking.
Reviewed: March 2, 2015
Relatively fast service. Not as popular as AVIS and other rental companies.
Reviewed: February 2, 2025
Waited very long for the car-most frustrating as was pressed for time
Reviewed: January 13, 2024
The car was fine but ultra sensitive acceleration and braking made it a pretty bumpy ride. Ended up always starting in second gear which was better but a bit strange?
Reviewed: January 5, 2020
Rented a car from Nov11th to Nov23rd in Cape Town South Africa. At the counter, they pushed me with an « upgrade » for an increase of R1961 over the price already paid with "Easyrentcars". Finally, they charged me about R3150 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !! A nice plus to this situation is that there were some scratchs on a hub cover when I took charge of the car but the staff told me itw as so light, itw as nothing. After returning the car, they now want to charge me almost $100 for ONE hub cap !! ANOTHER SCAM !!??
Reviewed: December 29, 2019
the car was super great, and new ( only doing over 1000 KM ) we loved it and the family enjoyed it. the staff on the airport was so kind and helpful, she was helping with a smile.
Reviewed: November 16, 2024
I booked a RAV4, but every time I got a Corolla Cross instead. The reason given was always that the two cars belong to the same category. Why is the RAV4 never available? Rental location: Cape Town Airport.
Reviewed: November 9, 2024
The store couldn't find my reservation, which wasted an hour of my time and seriously affected my travel plans and mood. The vehicle model was completely different from what I booked—it was a lower-tier model with a different price. They responded claiming it was the same tier, which is absolutely nonsense.
Reviewed: August 7, 2024
the car provided was not the same and slightly smaller than the option chosen
Reviewed: November 19, 2024
The fuel tank was not full when picking up the car, but they quickly allowed us to hit the road after taking pictures for evidence. Very responsive.
Reviewed: July 22, 2024
Suzuki Swift with aftermarket radio that didnt charge devices. Bluetooth didnt work. Not a great car.
Reviewed: March 19, 2024
The vehicle whilst spacious was not powerful for steep climbs when fully loaded with x4 adults and luggage as a result a change of car was provided.
Reviewed: July 28, 2024
Service was good, but the security deposit is refunded two weeks after the return, not a credit card pre-authorization, it's a direct charge which is a bit annoying. Also, the invoice is not provided on the spot and has to be sent later by email. I haven't received it yet...
Reviewed: January 12, 2024
Car booked was not available at the time of hire so had to settle for a lower grade car until it could be replaced a week into the hire. Both cars were older than I would usually expect but serviceable.
Reviewed: December 14, 2023
Did not get the car I reserved. Needed the large suv. Got one much smaller.
Reviewed: January 9, 2020
Although I booked months in advance you did not have the SUV which I orecered because my wife needs a tall car. We had to take a very small Toyota At least you promised a 50% refund. Very good customer service. We will book next December when we visit again
Reviewed: November 18, 2019
Great service, Car was basic (no radio/bluetooth) but that's fine for south Africa! Note- they require licenses that show an issue date of at least 3 years, which could be a limitation for Canadian licenses for example which don't show the original issue date. Nonetheless the counter staff were very helpful
Reviewed: April 10, 2019
I appreciate it sits within the ECONOMY category but the Renault Qwid is just a terrible car! I would expect this to be sitting in the lower MINI category.
Reviewed: January 4, 2023
Collection process was very slow and communication was poor. Car was not immediately available despite having provided flight details in advance. There were a number of significant marks on the vehicle not noted on the collection schedule but which were quickly agreed with airport staff.
Reviewed: September 21, 2021
Staff at the counter sucked and gave me a smaller car. Had a hertz upgrade as well which was ignored, simply crap service.
Reviewed: March 12, 2019
The only problem I faced was when I needed to use the windshield wipers and fluid to clean my windshield after being spattered with mud on the highway, I found the fluid to be completely empty. This is quite dangerous; I had to pull over at that point. This is the second time this has happened to me, which is upsetting.
Reviewed: August 13, 2018
Like: We had to wait for more than an hour as the system was down when we got to the shop. However, the staff did try to expedite the process by getting others in the line to fill up the forms first. When we weren't satisfied with the car, the staff also patiently showed us a few more & provided alternatives. Although the process was a little frustrating, the service of the staff made it up for that :)
Car return was also easy & hassle free!
Dislike: We had booked the car in advance & it would be great to have another queue where customers who have made prior booking can head straight to sign & collect the car (instead of waiting in line with those who didnt do prior booking & needed more time).
The model (or similar ones) we booked for weren't available. Though the staff was kind to offer a better model, our luggages still couldn't fit (without revealing our luggages) & we had to return he following day for a swop. Could have save us the hassle & time.
Reviewed: January 3, 2020
The service was organized and the staff are all helpful.
Reviewed: December 29, 2019
Bidvest was awesome and gave me a free upgrade to my car. Great service but did charge an additional admin fee which was unexpected and should be listed in the price or notified of before accepting when booking on EasyRentCars
Reviewed: August 14, 2019
The process was smooth. No other comments. It was a good experience for me
Reviewed: March 2, 2019
Car was not ready at the scheduled pickup time; I had to wait an hour.
Reviewed: September 18, 2019
El inglés del personal de atención en el counter y de entrega/recepción del vehículo debe mejorar.
Reviewed: September 12, 2013
The car was in great condition, the service was excellent, and the process was simple. Highly recommend.
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