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Last updated on: April 30, 2025
21Rental Locations
7Airport Locations
Map View of Car Rental Locations in Norfolk
Budget
8.8/10
Hertz
8.9/10
Dollar
9.3/10
Enterprise
9.3/10
Thrifty
9.2/10
Reviewed: June 15, 2020
Car was not clean. Paper towels were left in different spots. Tank was not full of gas.
Reviewed: February 29, 2020
Great car for a reasonable price. Counter staff was very friendly and a pleasure to deal with.
Reviewed: February 16, 2020
Car mats was missing. Could be more clean. Lady at pick-up station did not have any ID or logos. It was strange to give a car key to unknown person.
Reviewed: November 14, 2024
The service is simple and efficient, and the staff at the counter are patient and attentive.
Reviewed: May 13, 2019
There was no vehicle available for me even though I booked 2 days prior. I had to get a ride to another location. This took a lot of time and the new location added to my overall journey time. I was about 90 minutes later than I expected at my final destination.
Reviewed: August 20, 2018
Like: Traveled to Michigan, chicago and New England. Very spacious during trip.
Dislike: No tv for kids
Reviewed: July 5, 2024
i waited around more than 2 hours to receive the car and after a very long trip waiting for the car was very tiring.
Reviewed: July 3, 2018
Like: No upset, friendly in and out no questions no " how about an SUV?' Clean and easy
Dislike: I loved everything great car great price great experience
Reviewed: February 28, 2020
Car was upgraded without request, and was created when I walked up. Super nice service!
Reviewed: July 23, 2019
The car was good. I did not appreciate the deposit / even though I was a thrifty renter but I will be prepared next time
Reviewed: March 30, 2019
When I arrived at the counter, with a reservation, they told me they didn't have any cars. No explanation and no other options. Because I asked around at other counters, a manager overheard me and was able to get me a car but the staff at the counter were terrible and dismissive. It took me well over an hour to get a car.
Reviewed: September 9, 2018
Like: After a day of tedious travel delays, rude and indifferent airline employees, and other impatient travelers, Thrifty ended my long day by treating me like a valued customer. My delays put me in my destination after closing time; the main call center contacted the counter to let them know to wait for me. I didn't make it home in time, but thanks to Thrifty, I made it home.
