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Last updated on: November 6, 2025
56Rental Locations
18Airport Locations
Map View of Car Rental Locations in Phoenix
Budget
8.3/10
Avis
8.4/10
Hertz
8.1/10
Dollar
9.0/10
Alamo
9.4/10
Enterprise
9.8/10
FOX RENT A CAR
7.0/10
Thrifty
8.8/10
Europcar
7.7/10
NU Car
7.0/10
Advantage
7.6/10
PAYLESS
9.0/10
Reviewed: October 29, 2025
Excellent vehicle..staff very professional. Rental process efficiently
Reviewed: February 18, 2025
The staff had a great attitude. Since the reservation was made in advance, there were no additional upsells, and the paperwork was completed quickly.
Reviewed: October 11, 2025
This company is very popular, with significantly more customers than the surrounding businesses. They offer a wide range of vehicles, and the rental process is convenient and well-organized. They also patiently address any customer questions.
Reviewed: May 30, 2025
Very good. On the day of pickup, which happened to be the first day of a short holiday, the total wait time, including queuing and waiting for the car, was 2 hours. However, the car was in great condition and even larger than expected, so it was worth the wait.
Reviewed: February 12, 2025
At first they had some challenges with my international card and drivers license but it was quickly dealt with by a senior member of staff.
Reviewed: January 22, 2025
When I checked in I told the Hertz rep I would be a bit late dropping off the car and did I need to change the booking by 30 minutes. He said no, it was no problem and I didn't need to update the booking. My reservation ended at 1 pm and as indicated, I dropped the car at 1:25 pm. But when they emailed my receipt, they charged me $40 USD for one extra hour! Almost the same price as I paid for a whole day. Very dishonest given I asked in advance and could have amended the booking for a lower cost.
Reviewed: September 8, 2024
Since the car pickup was in the evening, there was no need to wait in line. The staff were very friendly.
Reviewed: August 22, 2024
The initial Jeep Grand Cherokee broke down. Terrible car..
Reviewed: August 12, 2024
The staff at the counter was very patient. Knowing that we had a large group and lots of luggage, they proactively upgraded us to a larger vehicle. Very satisfied, nice!
Reviewed: February 16, 2020
Overall a great experience with both easyrentcars and enterprise except one small hitch that I was given a compact SuV instead of a standard one. But according to enterprise classification they were both the same category cars and it worked for me so didn't worry about it. Overall enterprise staff was extremely helpful and courteous
Reviewed: December 7, 2023
If it were normal I wouldn't leave a review. I missed my flight b/c traffic and arrived late. I was expedited to the car and barely cleared the gate at 12pm! It would have been another disaster to be punched to the next day and cost men 200.00 plus sorely needed sleep. Thanks to your staff all went well!
Reviewed: February 20, 2021
2 hour line to check in. Could have gone and rented another car for close to the amount. Your customer service offered nothing but excuses and "whatever".
Reviewed: August 7, 2024
Always have to wait at thrifty or dollar coz They have best rates ....
Reviewed: September 29, 2024
The car pickup process was quick and the procedures were simple.
Reviewed: September 3, 2024
The on-site staff's sales push was a bit bothersome.
Reviewed: August 26, 2024
The service was excellent, and exchanging cars was very convenient. Although there were many people in line, they had three service counters, making the process efficient.
Reviewed: January 1, 2024
Felt they were trying upsell on insurance, gas. Had to ask for documents on insurance and had never been asked before. Long line up, moved slowly. Needed train and shuttle to get to site, why not just shuttle? As we felt pick up experience was untrustworthy, wanted to make sure drop off inspection done with us, but employee had a bad attitude and seemed resentful to have to do it with us. Still waiting for deposit to be returned.
Reviewed: December 14, 2019
Advantage,in my experience has always had well maintained & good cars. The check in person lied to me & said it would be snowing & I needed to upgrade my vehicle. It never snowed by entire time. Deceptive. Also he told me gas was $4 on outside prior to return & got me to pay $56 for a no fill up. Gas on the outside was $2.80. Deceptive. Will never believe reps again.
Reviewed: December 3, 2019
Good car in good shape, but hard to find the rental counter in the Rental Terminal.
Reviewed: December 1, 2019
Car was great, but the computer system was down so it took us over an hour in line to get to counter to rent the car. There were about 20 people in line when we arrived and no one at any other counter in the airport
Reviewed: November 19, 2019
The car was a diesel that got very good gas mileage. The driver’s visor was broken when we picked up. Very satisfied with the service and car.
Reviewed: November 18, 2019
Unfortunately our car was totalled in a car accident. It was handled expeditiously by Advantage staff.
Reviewed: October 9, 2019
Be prepared for extra hidden fees. They charged me $300.00 security deposit and were supposed to return it. Never did. Instead they told me that this much for that and this for that. A rental went from 75.00 to around 320.00. I specifically asked if I had to refill gas, I was told that I don't have to and they won't charge me. That didnt happen. Stay away from them. I was so dissipointed.
Reviewed: April 17, 2019
Counter was easy to find, staff helpful and quick pickup. Would definitely try again!
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